售后服务
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Before service
Before sales, remanufacturing service providers need to provide customers with a range of services to ensure that they have a thorough understanding of the product and make informed purchasing decisions. This includes product introduction, user Q&A, product configuration matching, and cost accounting.In sales service
In the sales process, remanufacturing service providers need to meet specific customer requirements and ensure smooth production processes. This may involve assistance in logistics transportation, installation, and commissioning.After-sale service
After sales, remanufacturing service providers need to provide customers with a range of services to ensure customer satisfaction and loyalty to the product. This includes warranty, claims processing, remote technical support, on-site technical support, and technical training for remanufactured products.